Dutch-Speaking Customer Support Hero – Grow & Impact

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Team environment

Job summary

Cross Border Talents is seeking a Customer Service Specialist to support Dutch-speaking customers in Lisbon via phone, email and chat. We value friendly, proactive problem-solvers who love helping people and have fluent Dutch.

You will join a dynamic, inclusive team, contribute ideas to improve our service and processes, and grow your career while making a real difference for customers.

Qualifications

• Fluent Dutch required.
• Previous customer service experience is a plus.

Responsibilities

• Support Dutch-speaking customers via phone, email, and chat.
• Solve problems quickly and leave every customer smiling.
• Collaborate with a fun, supportive team.
• Share ideas to improve our service and processes.

Skills

Dutch fluency

Tools

Phone system

Email platform

Chat tool

Job description

Cross Border Talents is seeking a Customer Service Specialist to support Dutch-speaking customers in Lisbon via phone, email and chat. We value friendly, proactive problem-solvers who love helping people and have fluent Dutch.

You will join a dynamic, inclusive team, contribute ideas to improve our service and processes, and grow your career while making a real difference for customers.