Dutch-Speaking Customer Support Specialist

Cross Border Talents; Lisboa; Presencial; EUR 14 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance-based bonuses

Paid training

Health insurance

Career growth opportunities

Resumo da oferta

A customer support company in Lisbon, Portugal seeks a Customer Service Representative to manage customer inquiries via various channels and resolve complaints efficiently. Candidates must be fluent in Dutch (C1) and English (B2), possess strong communication skills, and have a high school diploma. The role offers a competitive salary, performance-based bonuses, and a supportive multicultural environment with health insurance and training opportunities.

Responsabilidades

• Respond to customer inquiries via phone, email, chat, or social media.
• Resolve customer complaints and issues in a professional and timely manner.
• Provide accurate information about products and services.

Conhecimentos

Fluent in Dutch (C1 or higher)

Fluent in English (B2 or higher)

Strong communication skills

Problem-solving abilities

Ability to handle customers with empathy

Basic computer skills

Formação académica

High school diploma

Bachelor's degree

Descrição da oferta de emprego

A customer support company in Lisbon, Portugal seeks a Customer Service Representative to manage customer inquiries via various channels and resolve complaints efficiently. Candidates must be fluent in Dutch (C1) and English (B2), possess strong communication skills, and have a high school diploma. The role offers a competitive salary, performance-based bonuses, and a supportive multicultural environment with health insurance and training opportunities.