Dutch-Speaking Customer Support (Lisbon, On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and Life Insurance

On-site Lisbon Office

Competitive Salary

Resumo da oferta

Cross Border Talents is seeking a Dutch-speaking Customer Service Representative in Lisbon. You will help Dutch-speaking customers, troubleshoot issues, and guide users through our software solutions. The role emphasizes enthusiastic service, clear communication, and a willingness to learn in a dynamic software environment.

No prior experience is necessary as comprehensive training is provided, with an on-site office presence in Lisbon and opportunities for growth in a collaborative team.

Qualificações

• Fluent Dutch written and spoken.
• Strong communication and interpersonal skills.
• Enthusiastic and customer-focused attitude.
• Eagerness to learn and adapt in a fast-paced software environment.
• No prior experience required, comprehensive training provided.

Responsabilidades

• Assist Dutch-speaking customers with inquiries, troubleshoot issues, and provide timely solutions.
• Engage with customers via phone, email, and chat, delivering clear information.
• Develop product knowledge to effectively guide customers and answer questions.
• Collaborate with cross-functional teams to resolve complex issues and ensure satisfaction.
• Utilize Dutch language skills to connect with customers and deliver personalized support.

Conhecimentos

Fluent Dutch

Strong communication

Customer-focused

Eagerness to learn

Descrição da oferta de emprego

Cross Border Talents is seeking a Dutch-speaking Customer Service Representative in Lisbon. You will help Dutch-speaking customers, troubleshoot issues, and guide users through our software solutions. The role emphasizes enthusiastic service, clear communication, and a willingness to learn in a dynamic software environment.

No prior experience is necessary as comprehensive training is provided, with an on-site office presence in Lisbon and opportunities for growth in a collaborative team.