Dutch-Speaking Customer Support Specialist – Growth

Cross Border Talents; Porto; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Paid training

Health insurance

Job summary

Cross Border Talents in Porto is seeking a Customer Support Specialist to assist customers via phone, email, chat, or social media. The role requires strong Dutch and English communication skills, along with the ability to manage customer inquiries and complaints.

This position promises a supportive work environment, competitive salary, and benefits like health insurance, as well as opportunities for career growth and paid training.

Qualifications

• C1 or higher level of Dutch (written and spoken).
• B2 or higher level of English (written and spoken).
• Strong communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media.
• Resolve customer complaints and issues professionally.
• Maintain detailed records of customer interactions.

Skills

Customer communication skills

Problem-solving abilities

Multitasking

Education

High school diploma

Bachelor's degree

Tools

CRM systems

Job description

Cross Border Talents in Porto is seeking a Customer Support Specialist to assist customers via phone, email, chat, or social media. The role requires strong Dutch and English communication skills, along with the ability to manage customer inquiries and complaints.

This position promises a supportive work environment, competitive salary, and benefits like health insurance, as well as opportunities for career growth and paid training.