Dutch Or Flemish Customer Support Agent | Lisbon, Portugal

Recruityard; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Meal allowance

Paid training

International/multicultural work env.

Career development opportunities

Competitive compensation

Job summary

Recruityard in Lisbon is seeking Dutch-speaking Customer Support Agents for an international automotive project. You will respond to customers via phone, email, and live chat, resolve issues, and deliver an excellent experience in a multicultural environment.

The role requires Dutch at C2 and English at an advanced level, with strong communication and teamwork. This is a 100% on-site position in Lisbon, offering a full-time contract, training, and development opportunities.

Qualifications

• Dutch: C2 level mandatory.
• English: Advanced level mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and strong teamwork skills.

Responsibilities

• Assist customers via phone, email, and live chat.
• Answer enquiries and provide accurate information.
• Resolve customer issues professionally and efficiently.
• Deliver an excellent customer experience.
• Collaborate with your team to ensure high service standards.

Skills

Dutch C2

English advanced

Communication skills

Problem solving

Customer-focused

Teamwork

Job description

Are you fluent in Dutch and looking for a new career opportunity in Lisbon?

We're recruiting Dutch-speaking Customer Support Agents to join an international project in the automotive industry.

If you enjoy helping people, solving problems, and working in a multicultural environment, this could be the right opportunity for you!

What You'll Do

• Assist customers via phone, email, and live chat.
• Answer enquiries and provide accurate information.
• Resolve customer issues professionally and efficiently.
• Deliver an excellent customer experience.
• Collaborate with your team to ensure high service standards.

What We’re Looking For

• Dutch: C2 level (mandatory).
• English: Advanced level (mandatory).
• Excellent communication and problem-solving skills.
• Customer-focused attitude and strong teamwork skills.
• Previous customer service or call centre experience is a plus.
• Availability to work 100% on-site in Lisbon.

What We Offer

• Salary: €1,400 gross per month.
• Meal allowance.
• Employment contract.
• Paid training and ongoing professional development.
• International and multicultural working environment.
• Career development opportunities.
• Work with globally recognized brands in an exciting and innovative field.
• Enjoy a dynamic and multicultural team environment.
• Build your career with ongoing training and advancement potential.
• Benefit from a competitive compensation.

Working Conditions

• Location: Sete Rios, Lisbon, Portugal.
• Work model: 100% on-site.
• Schedule: To be confirmed.
• Contract: Full-time.

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