Dutch or Flemish Customer Support Agent | Lisbon, Portugal

smart-recruitments; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Language allowance

Performance bonus

Meal allowance

Paid training

Multicultural environment

Job summary

smart-recruitments in Lisbon, Portugal is seeking a Dutch-speaking Customer Support Agent to join an international automotive project. You will handle inquiries via phone, email, and live chat and help customers with accurate information.

Requirements include Dutch at C2 and English at advanced level, great communication, teamwork, and a willingness to work 100% on-site in Lisbon. The role offers a language allowance, meal allowance, and a performance bonus within a multicultural environment.

Qualifications

• Dutch language at C2 level is mandatory.
• Advanced English is mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and strong teamwork.

Responsibilities

• Assist customers via phone, email, and live chat.
• Provide accurate information and resolve issues efficiently.
• Collaborate with the team to maintain high service standards.

Skills

Dutch language (C2)

English language (Advanced)

Communication skills

Problem-solving

Teamwork

Customer-focused

Job description

Dutch or Flemish Customer Support Agent | Lisbon, Portugal

Are you fluent in Dutch and looking for a new career opportunity in Lisbon?

We're recruiting Dutch-speaking Customer Support Agents to join an international project in the automotive industry.

If you enjoy helping people, solving problems, and working in a multicultural environment, this could be the right opportunity for you!

What You’ll Do

• Assist customers via phone, email, and live chat.
• Answer enquiries and provide accurate information.
• Resolve customer issues professionally and efficiently.
• Collaborate with your team to ensure high service standards.

What We’re Looking For

• Dutch: C2 level (mandatory).
• English: Advanced level (mandatory).
• Excellent communication and problem-solving skills.
• Customer-focused attitude and strong teamwork skills.
• Previous customer service or call centre experience is a plus.
• Availability to work 100% on-site in Lisbon.

What We Offer

• Language allowance: 150€ per month.
• Performance bonus: Up to 100€ per month.
• Meal allowance: 7€ per working day.
• Paid training and ongoing professional development.
• International and multicultural working environment.