International Customer Support Agent – Dutch | Lisbon

CallForTalents; Lisboa; Hybrid; EUR 18,000 - 24,000; Full time

Benefits offered by this job

€100 performance bonus

€150 language bonus

Hybrid work after 3 months

International environment

Growth opportunities

Job summary

CallForTalents in Lisbon is seeking a Dutch & English Customer Support Agent to provide professional customer support on-site in Dutch and English, handling inquiries and delivering effective solutions.

The role emphasizes clear communication, a customer-focused approach, and ongoing growth in an international environment, with a potential transition to hybrid work after the first three months and bonuses for performance and language skills.

Qualifications

• Fluent in Dutch and English
• Excellent communication and interpersonal skills
• Proactive, customer-focused attitude
• Must currently reside in Lisbon, Portugal

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Skills

Dutch/English fluency

Strong communication

Customer-oriented

Lisbon resident

Job description

Dutch & English Customer Support Agent | Lisbon, Portugal

Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.


• Handle customer inquiries, identify issues, and deliver effective solutions.


• Ensure a positive customer experience through clear communication and a customer-focused approach.


• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.


• Strong communication, interpersonal, and problem-solving skills.


• A professional, proactive, and customer-oriented attitude.


• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00–18:00.


• Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.


• €150 additional language bonus.


• Potential hybrid work opportunity after three months.


• An international working environment.


• Opportunities for professional growth and development.