Dutch & English Customer Support Agent – Lisbon, Portugal

CallForTalents; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Performance bonus €100

Language bonus €150

Hybrid work after 3 months

International environment

Job summary

CallForTalents in Lisbon is seeking a Dutch- and English-speaking Customer Support Agent to join an international team. You will provide professional customer assistance, resolve inquiries efficiently, and contribute to an excellent customer experience in a multicultural environment.

The role is on-site in Lisbon initially, with a transition to a hybrid model after the first three months. Benefits include performance and language bonuses, and opportunities for professional development in a

Qualifications

• Fluency in Dutch and English.
• Strong communication and problem-solving skills.
• Professional, customer-oriented approach.

Responsibilities

• Handle customer inquiries and provide accurate, professional assistance.
• Resolve customer issues efficiently and ensure customer satisfaction.
• Communicate clearly and maintain high service standards.
• Contribute to a positive and customer-focused service environment.

Job description

Dutch & English Customer Support Agent | Lisbon, Portugal

Position Overview

We are seeking a Dutch- and English-speaking Customer Support Agent to join an international team in Lisbon. The successful candidate will provide professional customer assistance, resolve inquiries efficiently, and contribute to an excellent customer experience in a multicultural environment.

Key Responsibilities

• Handle customer inquiries and provide accurate, professional assistance.
• Resolve customer issues efficiently and ensure customer satisfaction.
• Communicate clearly and maintain high service standards.
• Contribute to a positive and customer-focused service environment.

Requirements

• Fluency in both Dutch and English.
• Strong communication and problem-solving skills.
• Professional, customer-oriented approach.
• Must currently reside in Lisbon, Portugal.

Working Schedule

• Working hours: 08:00-18:00.
• Initially on-site in Lisbon, with the possibility of transitioning to a hybrid work model after the first three months.

Benefits

• €100 performance bonus.
• €150 additional language bonus.
• Opportunity to transition to a hybrid work model after three months.
• International working environment and professional development opportunities.