Dutch Fintech Support Specialist (Remote Start)

Lingo-nova; Lisboa; Híbrido; EUR 14.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Flight and housing assistance

Paid training programme

Health insurance from day one

Hybrid work model

Descripción de la vacante

Lingo-nova is seeking a fluent Dutch-speaking customer service professional to support banking, payments, cards and investing. You’ll communicate via phone, email and chat, delivering clear answers and patient assistance while guiding complex cases to the right teams.

Relocation and onboarding are covered, with a paid training programme, health insurance from day one, and a hybrid working model after an initial remote start.

Formación

• Native or fluent Dutch speaker with good English.
• Customer-focused, clear and patient in communication.

Responsabilidades

• Help customers with banking, payments, cards and investing via phone, email and chat.
• Provide clear answers, solve issues and escalate complex cases to the right teams.

Conocimientos

Dutch language fluency

English proficiency

Customer-focused

Clear communication

Descripción del empleo

Lingo-nova is seeking a fluent Dutch-speaking customer service professional to support banking, payments, cards and investing. You’ll communicate via phone, email and chat, delivering clear answers and patient assistance while guiding complex cases to the right teams.

Relocation and onboarding are covered, with a paid training programme, health insurance from day one, and a hybrid working model after an initial remote start.