Dutch Fintech Customer Support Specialist (Remote Start)

Lingonova; Lisboa; Híbrido; EUR 14.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Flight home yearly

Meal allowance

Health insurance from day one

Remote start, moving to hybrid

12-month contract with permanent after

Descripción de la vacante

Lingo-nova in Lisbon is seeking a Dutch-speaking customer support specialist to assist clients with banking, payments, cards and investing across phone, email and chat. You will resolve issues with empathy and pass complex cases to the right teams.

You will work in a rotating shift pattern, with remote start and a move to hybrid work. The package includes relocation assistance, training, health insurance, and a 12-month contract with potential permanent after two years.

Formación

• Native or fluent Dutch speaker with good English
• Customer-focused, clear and patient in communication
• Comfortable with rotating shifts (Mon-Sun)
• Interest in finance, investing or fintech

Responsabilidades

• You will help customers with banking, payments, cards and investing across phone, email and chat and provide clear answers while solving issues with empathy

Conocimientos

Dutch

English

Descripción del empleo

Lingo-nova in Lisbon is seeking a Dutch-speaking customer support specialist to assist clients with banking, payments, cards and investing across phone, email and chat. You will resolve issues with empathy and pass complex cases to the right teams.

You will work in a rotating shift pattern, with remote start and a move to hybrid work. The package includes relocation assistance, training, health insurance, and a 12-month contract with potential permanent after two years.