Fintech Customer Expert - Remote Start & Relocation

Lingonova; Lisboa; Híbrido; EUR 14.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Training programme

Health insurance

Hybrid work arrangement

Annual flight home

Descripción de la vacante

Lingo-nova in Lisbon, Portugal, is hiring a Dutch-speaking customer support specialist to assist customers with banking, payments, cards and investing across phone, email and chat. You will answer clearly, resolve issues, and pass complex cases to the right teams with empathy and professionalism.

You must be native or fluent in Dutch with good English, be client-focused, patient, and comfortable with rotating shifts.

Formación

• Native or fluent Dutch speaker with good English.
• Customer-focused and patient in communication.
• Comfortable with rotating shifts (Mon to Sun).
• Interested in finance, investing or fintech.

Responsabilidades

• Assist customers with banking, payments, cards and investing across phone, email and chat.
• Provide clear answers and solve issues; pass complex cases to the appropriate teams.
• Communicate empathetically and professionally at all times.

Conocimientos

Dutch language

English

Customer service

Communication

Descripción del empleo

Lingo-nova in Lisbon, Portugal, is hiring a Dutch-speaking customer support specialist to assist customers with banking, payments, cards and investing across phone, email and chat. You will answer clearly, resolve issues, and pass complex cases to the right teams with empathy and professionalism.

You must be native or fluent in Dutch with good English, be client-focused, patient, and comfortable with rotating shifts.