Dutch & English-speaking Customer Support Agents - €2, 000 Signing Bonus!

Career Nest Academy; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Signing bonus €2,000

Language bonus €150/mo

Performance bonus up to €100/mo

Hybrid after 3 months

Weekends free

Resumo da oferta

Career Nest Academy in Lisbon is seeking a Customer Support Agent fluent in Dutch and English to join our local team. The role starts on-site for the first 3 months, then transitions to a hybrid model, with standard Monday–Friday daytime hours and weekends off.

A base gross salary of €1,400 per month is offered, plus a €2,000 signing bonus paid in 6 installments, a €150 monthly language bonus, and a monthly performance bonus of up to €100 based on KPIs.

Qualificações

• Full professional fluency in Dutch or Flemish.
• Strong written and spoken English.
• Residence in Lisbon with local work documentation.

Conhecimentos

Dutch or Flemish

English

Customer service mindset

Descrição da oferta de emprego

Key Information & Role Details:

• Position: Customer Support Agent (Dutch & English)
• Location: Lisbon, Portugal (Local candidates residing in Lisbon only; no relocation package is provided)
• Work Type: On-site for the initial 3 months, transitioning to a Hybrid model thereafter
• Schedule & Working Hours: Monday to Friday, standard daytime hours (scheduled between 07:00 – 16:00 / 08:00 – 18:00; weekends off)
• Base Gross Salary: €1,400.00 gross per month

Bonuses & Package Highlights (Benefits):

• Signing Bonus: €2,000.00 total bonus (paid out in 6 consecutive instalments)
• Language Bonus: €150.00 extra gross per month
• Performance Bonus: Up to €100.00 monthly based on KPIs
• Flexibility & Balance: Transition to hybrid telework after 3 months, with free weekends guaranteed

Requirements:

• Full professional fluency in Dutch or Flemish (native or equivalent, written and verbal)
• Strong conversational and written proficiency in English
• Current residence in Lisbon, Portugal with valid local working documentation
• Strong customer-first mindset, empathy, and solid digital communication skills