Dutch & English Customer Support Agent - Lisbon, Portugal

Savior Artigos Texteis Lda; Lisboa; Hybrid; EUR 16.000 - 18.000; Vollzeit

Benefits dieser Stelle

Language bonus

Performance bonus

Hybrid after 3 months

On-site Lisbon

Zusammenfassung

Savior Artigos Texteis Lda in Lisbon is hiring a Customer Support Agent to assist our international clients in Dutch and English. The role starts on-site with regular day shifts and transitions to a hybrid model after three months.

You will handle inquiries with professionalism, provide clear information, and maintain a customer-centric approach. The position offers a base salary of €1,400 gross per month plus language and performance bonuses, with opportunities for growth.

Qualifikationen

• Fluent in Dutch and English (written & spoken).
• Based in Lisbon, Portugal (no relocation).
• Customer-centric, communicative, collaborative.

Aufgaben

• Deliver customer support in English and Dutch for international clients.
• Resolve inquiries with professionalism and clarity.
• Support shifts 08:00–18:00; on-site initially, hybrid after 3 months.

Kenntnisse

Dutch language fluency

English language fluency

Customer service

Jobbeschreibung

Location: Lisbon, Portugal (On-site Hybrid after 3 months)

Base Salary: €1,400.00 gross/month + Bonuses (Up to €1,650.00 total)

Ready to Elevate Your Career in Vibrant Lisbon?

Are you fluent in Dutch and English, based in Lisbon, and looking for a role with a clear path to flexibility? We are hiring a Customer Support Agent to be the front-line voice for our international clients!

Enjoy working in one of Europe's most culture-rich coastal capitals while building your career with a supportive team.

What We Offer

• Competitive Compensation: €1,400.00 gross/month base salary.
• Language Bonus: +€150.00/month for your language skills.
• Performance Bonus: Up to +€100.00/month based on your results.
• Work-Life Flexibility: Transition to a Hybrid Work Model after your first 3 months!
• Prime Location: Work on-site in the heart of dynamic, sun-soaked Lisbon.

The Role & Schedule

• Role: Deliver exceptional customer support in both English and Dutch, resolving inquiries with professionalism and ease.
• Working Hours: Regular day shifts between 08:00 – 18:00 (No late-night shifts!).
• Work Model: Initial 3-month on-site period, followed by a flexible hybrid setup.

What We Are Looking For

• Language Skills: Full fluency in both Dutch and English (written & spoken).
• Location: Must already be based locally in Lisbon, Portugal (Note: Relocation support is not provided for this role).
• Mindset: Customer-centric, communicative, and ready to thrive in a collaborative environment.