Dutch CX Specialist – Lisbon Relocation Covered

CloserHire; Lisboa; On-site; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Private Health Cover

Paid Training

Health insurance from day one

22 days paid annual leave + public hol

Modern office near transport links

International and multicultural team

Career growth opportunities

Job summary

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Support Specialists for an on-site role in Lisbon. In this position, you will support a premium consumer brand across multiple channels, acting as a brand ambassador and delivering a high-quality customer experience.

Relocation to Lisbon is paid for, and the rest of the package includes full relocation support, health insurance from day one, 40 hours per week with rotating shifts, and

Qualifications

• Interest in premium products and customer experience
• Team player with adaptability in a fast-paced environment
• Ability to handle both service and sales-oriented conversations
• Comfortable working with digital tools and multiple systems
• Customer-focused mindset with attention to detail
• Strong communication and interpersonal skills
• Previous experience in customer service or contact center roles is an advantage

Responsibilities

• Provide support via phone, email, and chat
• Handle inbound and outbound contacts
• Understand customer needs and provide tailored solutions
• Maintain records and follow internal processes
• Upsell opportunities based on customer preferences
• Act as a brand ambassador representing products and services

Skills

Customer service

Team player

Communication skills

Multi-channel support

Sales orientation

Digital tools

Tools

CRM software

Ticketing systems

Chat/Email platforms

Order management

Job description

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Support Specialists for an on-site role in Lisbon. In this position, you will support a premium consumer brand across multiple channels, acting as a brand ambassador and delivering a high-quality customer experience.

Relocation to Lisbon is paid for, and the rest of the package includes full relocation support, health insurance from day one, 40 hours per week with rotating shifts, and