Dutch Customer Support Representative - Lisbon

speakit; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Shared apartment with your own bedroom

Utilities covered and weekly cleaning included

Private health insurance

Career growth and learning opportunities

Performance bonuses and social activities

Free language lessons

Job summary

A global support services firm in sunny Portugal is seeking a Dutch speaker to provide top-notch support to clients. Responsibilities include assisting clients via phone, email, and chat, helping with self-serve advertising, and improving customer satisfaction. Ideal candidates should have a high school diploma and a passion for helping clients succeed. The role offers career growth, performance bonuses, and free language lessons.

Qualifications

• Native Dutch speaker.
• Passionate about helping clients succeed.
• EU citizenship or work permit for Portugal.

Responsibilities

• Support clients via phone, email, and chat.
• Assist clients in expanding their self-serve advertising presence.
• Provide pre- and post-sales guidance for self-service products.

Skills

Customer support experience

Fluent English (B2)

Client assistance

Education

High school diploma or vocational training

Job description

Are you a Dutch speaker looking for an exciting career abroad?

Join a global company in sunny Portugal and provide top-notch support to small and medium-sized businesses while developing your professional skills.

Responsibilities

• Support clients via phone, email, and chat.
• Assist clients in expanding their self-serve advertising presence.
• Provide pre- and post-sales guidance for self-service products.
• Offer product support to improve customer satisfaction.
• Identify client trends and suggest improvements.
• Share feedback with the product and engineering teams.

Qualifications

• Native Dutch speaker
• Fluent English (B2)
• Customer support experience is a plus
• Passionate about helping clients succeed
• High school diploma or vocational training
• EU citizenship or work permit for Portugal

Benefits

• Shared apartment with your own bedroom
• Utilities covered, weekly cleaning included
• Private health insurance
• Career growth and learning opportunities
• Performance bonuses and social activities
• Free language lessons