Dutch Customer Support Representative | Lisbon

Cross Border Talents; Moita; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Language bonus

Hybrid work

International environment

Growth opportunities

Job summary

Cross Border Talents in Lisbon is seeking a Dutch and English speaking customer support agent. You will deliver professional service, handle inquiries, and ensure a positive experience for international customers.

The role starts on-site with a potential transition to hybrid after three months. Earn language and performance bonuses while growing with an international team dedicated to customer satisfaction.

Qualifications

• Fluency in Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• Professional, proactive, and customer-oriented attitude.
• Must reside in Lisbon, Portugal.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Job description

Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00-18:00.
• Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.
• €150 additional language bonus.
• Potential hybrid work opportunity after three months.
• An international working environment.
• Opportunities for professional growth and development.