Dutch Customer Support - Health Insurance Included (Lisbon)

Cross Border Talents; Seixal; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Job summary

Cross Border Talents in Lisbon, Portugal, seeks a customer-focused Dutch-speaking professional to support business mobility users and drivers in the Dutch market.

Responsibilities include handling incoming calls and emails, arranging appointments, and contributing to process improvements while delivering high-quality service. The role is 40 hours per week, with a 12-month uncertain-term contract and potential transition to permanent employment, based at the TP Tejo building in Lisbon.

Qualifications

• Native-level Dutch proficiency.
• Strong communication and problem-solving abilities.
• Teamwork and customer-focused mindset.

Responsibilities

• Handle incoming calls regarding vehicle usage, maintenance, and documentation.
• Process emails from lease drivers about vehicle use and repairs.
• Make outbound calls to organize appointments.
• Suggest improvements to maintain quality and service levels.

Skills

Dutch (native)

Communication

Active listening

Problem solving

Teamwork

Job description

Cross Border Talents in Lisbon, Portugal, seeks a customer-focused Dutch-speaking professional to support business mobility users and drivers in the Dutch market.

Responsibilities include handling incoming calls and emails, arranging appointments, and contributing to process improvements while delivering high-quality service. The role is 40 hours per week, with a 12-month uncertain-term contract and potential transition to permanent employment, based at the TP Tejo building in Lisbon.