Dutch-Speaking Customer Support – Lisbon, Health Benefits

Cross Border Talents; Amadora; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance from day one

Job summary

Cross Border Talents in Lisbon seeks a Dutch-speaking customer support professional to assist business mobility users and drivers in the Dutch market. You will listen, provide optimal solutions, and balance sustainability with practical service in a dynamic environment.

The role emphasizes teamwork, strong communication, and a commitment to customer satisfaction, with a 40-hour work week and a 12-month contract transitioning to permanent, plus health insurance from day one.

Qualifications

• Native-level proficiency in Dutch.
• Strong communication and listening skills with a focus on customer satisfaction.
• Teamwork and ability to adapt in a dynamic environment.

Responsibilities

• Handle incoming calls regarding vehicle usage and related services.
• Process emails from lease drivers about usage, repairs, and documentation.
• Conduct outbound calls to organize appointments.
• Identify common questions and process gaps; propose improvements.

Skills

Dutch

Communication

Active listening

Problem solving

Teamwork

Job description

Cross Border Talents in Lisbon seeks a Dutch-speaking customer support professional to assist business mobility users and drivers in the Dutch market. You will listen, provide optimal solutions, and balance sustainability with practical service in a dynamic environment.

The role emphasizes teamwork, strong communication, and a commitment to customer satisfaction, with a 40-hour work week and a 12-month contract transitioning to permanent, plus health insurance from day one.