Dutch Automotive Customer Specialist Onsite Support Growth

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Meal allowance

Health & life insurance

Language bonus

Performance bonus

Onsite work

Professional development

Job summary

Cross Border Talents in Lisbon is seeking a Customer Specialist to support customers of a leading automotive group. You will handle inquiries via phone, email, live chat, and other channels, providing accurate information and solutions to enhance the customer journey.

Fluency in Dutch (C1/C2) and English (B2) is required, along with EU citizenship or Portuguese residency. The role is onsite in Lisbon with competitive pay, language and performance bonuses, meal allowance, and health & life

Qualifications

• Fluent Dutch (C1/C2) and English (B2) required.
• EU citizenship or valid Portuguese residency.

Responsibilities

• Provide friendly, professional customer support via phone, email, live chat and other channels.
• Respond to inquiries about vehicles, services, warranties and after-sales support.
• Record interactions and resolutions in internal systems and escalate complex issues when needed.

Skills

Dutch (C1/C2)

English (B2)

Job description

Cross Border Talents in Lisbon is seeking a Customer Specialist to support customers of a leading automotive group. You will handle inquiries via phone, email, live chat, and other channels, providing accurate information and solutions to enhance the customer journey.

Fluency in Dutch (C1/C2) and English (B2) is required, along with EU citizenship or Portuguese residency. The role is onsite in Lisbon with competitive pay, language and performance bonuses, meal allowance, and health & life