Door Host & Valet Concierge – Luxury Welcome

Andaz; Lisboa; Presencial; EUR 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary nights

Colleague rates

Birthday off

Uniform provided

Staff meals

Hotel discounts

Learning & development

Recognition programs

Caring company culture

Descripción de la vacante

Andaz Lisbon, a Hyatt luxury lifestyle hotel, seeks a Door Host to be the first contact with guests on arrival in the Baixa district of Lisbon. You will ensure a warm, efficient welcome and a personalized arrival experience reflecting sophistication and hospitality.

The role requires a professional demeanor, strong attention to detail, and proactivity, with flexibility for weekend and holiday shifts. Previous luxury hospitality experience is an advantage.

Formación

• High school diploma (or equivalent).
• Experience in luxury hospitality is an advantage.
• Fluent in English and Portuguese; additional languages are a plus.
• Strong communication, friendliness and professional demeanor.

Responsabilidades

• Warmly welcome guests upon arrival with courtesy and professionalism.
• Assist with luggage during arrival and departure, ensuring careful handling.
• Identify VIP or special needs guests and provide tailored assistance.
• Escort guests to rooms and introduce hotel facilities and services briefly.
• Maintain lobby and entrance area organization under responsibility.
• Coordinate with Reception, Concierge, and Valet for smooth arrival/departure flow.
• Assist with transporting packages, luggage, or personal belongings as requested.
• Provide basic information about hotel services and local attractions with warmth.
• Ensure safety of guests’ belongings during transport and storage.
• Adhere to hotel standards of conduct, presentation, and hospitality.

Conocimientos

English fluency

Portuguese fluency

Communication

Professional posture

Teamwork

Educación

High school diploma

Descripción del empleo

Andaz Lisbon, a Hyatt luxury lifestyle hotel, seeks a Door Host to be the first contact with guests on arrival in the Baixa district of Lisbon. You will ensure a warm, efficient welcome and a personalized arrival experience reflecting sophistication and hospitality.

The role requires a professional demeanor, strong attention to detail, and proactivity, with flexibility for weekend and holiday shifts. Previous luxury hospitality experience is an advantage.