Elegance-focused Waiter/Waitress – Luxury Lisbon Hotel

Andaz; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Complimentary nights

Colleague rates

Birthday off

Uniform provided

Staff meals

Outlet discounts

Learning programs

Recognition rewards

Job summary

Andaz Lisbon, newly opened luxury lifestyle hotel, seeks a Waiter/Waitress to deliver personalized, high-quality service reflecting the Andaz spirit and creating memorable dining experiences. You will be part of a team in a vibrant central Lisbon setting, contributing to guest satisfaction and brand standards.

Ideal candidates have fluency in English, experience in luxury hospitality, and a passion for guest service.

Qualifications

• Excellent verbal communication and professional presentation.
• Fluency in English; additional languages are an advantage.
• Experience in luxury hotels or restaurants preferred.
• Knowledge of wines and gastronomy is a plus.

Responsibilities

• Perform opening and closing duties for your station.
• Greet guests warmly and escort them to tables.
• Guide guests throughout their dining experience with attentiveness.
• Maintain materials, equipment, and service tools in excellent condition.
• Monitor dining areas for availability, organization, safety, and guest well‑being.
• Follow company policies, procedures, and brand standards.
• Maintain a polished personal appearance in line with Andaz standards.
• Protect confidential information and company assets.
• Anticipate guest needs and resolve issues promptly.
• Acknowledge and welcome all guests according to standards.
• Communicate clearly with guests and colleagues.
• Answer phone calls using proper etiquette.
• Build positive, collaborative working relationships.
• Meet quality assurance and service standards.

Skills

Verbal communication

Customer focus

Time management

Teamwork

Calm under pressure

Wine knowledge

Education

Hospitality training

Job description

Andaz Lisbon, newly opened luxury lifestyle hotel, seeks a Waiter/Waitress to deliver personalized, high-quality service reflecting the Andaz spirit and creating memorable dining experiences. You will be part of a team in a vibrant central Lisbon setting, contributing to guest satisfaction and brand standards.

Ideal candidates have fluency in English, experience in luxury hospitality, and a passion for guest service.