Digital Ads Tech Support – Lisbon (On-Site) Growth

Speakitjobs; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free private health insurance after 6 

Meal allowance

Accommodation provided (280 EUR/mo)

Resumo da oferta

Speakitjobs in Lisbon, Portugal is seeking a Technical Support Digital Ads professional to support our client's advertising products across social media. This role offers full paid training, central location, and opportunities for internal growth in a collaborative, fast-paced environment.

You will handle end-to-end troubleshooting, partner with internal teams, and ensure high customer satisfaction through proactive communication and SLA adherence.

Qualificações

• Bachelor's degree or equivalent in Marketing or related field.
• Experience in Digital Marketing and paid campaign management.

Responsabilidades

• Provide end-to-end product troubleshooting and customer support for client advertising products via email and chat.
• Collaborate with Product Operations & Eng teams to resolve technical or product queries.
• Drive customer satisfaction and adhere to service levels across channels.
• Educate advertisers on product features and common issues with in-house specialists.

Conhecimentos

Digital Marketing

Customer Support

Paid Campaigns

Team Player

Formação académica

Marketing or related field

Ferramentas

CRM software

Descrição da oferta de emprego

Speakitjobs in Lisbon, Portugal is seeking a Technical Support Digital Ads professional to support our client's advertising products across social media. This role offers full paid training, central location, and opportunities for internal growth in a collaborative, fast-paced environment.

You will handle end-to-end troubleshooting, partner with internal teams, and ensure high customer satisfaction through proactive communication and SLA adherence.