Italian Digital Ads Tech Specialist | On-Site Lisbon

Speakitjobs; Lisboa; Presencial; EUR 28 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Central location in Lisbon

Paid training

Career development

Health insurance after 6 months

Meal allowance

Relocation package

Accommodation provided

Resumo da oferta

Speakitjobs is seeking a Technical Support Digital Ads specialist to join our Lisbon team. This on-site role focuses on supporting client advertising products, resolving complex queries, and driving customer satisfaction.

You will receive training, work with cutting-edge technologies, and have opportunities for internal growth. Ideal candidates have Digital Marketing experience, paid campaign management background, and comfort working in a fast-paced contact centre environment.

Qualificações

• Fluent Italian language skills (C1) required.
• Degree in Marketing or related field.
• Experience in Digital Marketing and paid campaigns.
• Experience in a Contact Centre / Advertising Tech company.
• Ability to work in a team and independently.
• Familiar with social media products and digital advertising.

Responsabilidades

• Proactively seek initiatives to improve service and user experience.
• Troubleshoot and support client advertising products across email and chat channels.
• Collaborate with Product Ops & Eng groups to resolve technical queries.
• Drive customer satisfaction and maintain SLA adherence across channels.
• Educate advertisers on product features and common issues.

Conhecimentos

Italian (C1)

Digital marketing

Team player

Social media usage

Formação académica

Marketing degree or related

Ferramentas

Advertising platforms

Descrição da oferta de emprego

Speakitjobs is seeking a Technical Support Digital Ads specialist to join our Lisbon team. This on-site role focuses on supporting client advertising products, resolving complex queries, and driving customer satisfaction.

You will receive training, work with cutting-edge technologies, and have opportunities for internal growth. Ideal candidates have Digital Marketing experience, paid campaign management background, and comfort working in a fast-paced contact centre environment.