Lisbon On-Site English Tech Product Specialist – Digital Ads

Speak It; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Central location in Lisbon

Full paid training

Career development programs

Language classes

Private health insurance after 6 meses

Meal allowance

Accommodation provided

Resumo da oferta

Speak It is seeking an English Technical Product Specialist for Digital Ads in Lisbon (On-Site). You will support client ads across social platforms, resolve technical inquiries, and contribute to product improvements with a focus on user experience.

The role offers comprehensive training, growth opportunities, and a central Lisbon location. Ideal candidates have digital marketing experience, paid campaign management, and strong teamwork skills to thrive in a fast-paced environment.

Qualificações

• Must have experience in Digital Marketing.
• Experience managing paid campaigns is mandatory.
• Experience in a Contact Centre or Advertising Tech service is a plus.

Responsabilidades

• Actively seek initiatives to enhance service and improve user experience.
• Handle end-to-end product troubleshooting and customer support for advertising products.
• Collaborate with internal groups to resolve technical or product queries.
• Drive customer satisfaction through updates and effective case management.
• Ensure service levels across channels and productive resolution times.
• Educate advertisers on product features and common issue types.

Conhecimentos

English fluency

Digital Marketing

Paid campaign management

Teamwork

Independent work

Social media platforms familiarity

Formação académica

Degree in Marketing or related field

Descrição da oferta de emprego

Speak It is seeking an English Technical Product Specialist for Digital Ads in Lisbon (On-Site). You will support client ads across social platforms, resolve technical inquiries, and contribute to product improvements with a focus on user experience.

The role offers comprehensive training, growth opportunities, and a central Lisbon location. Ideal candidates have digital marketing experience, paid campaign management, and strong teamwork skills to thrive in a fast-paced environment.