Digital Ads Support Specialist – Lisbon (On-site)

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Attendance bonus

International advertising environment

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a proactive Customer Support Specialist to assist customers of advertising technology products. You will handle inquiries, troubleshoot, and guide users through social media advertising tools. This is an on-site role with rotating shifts.

Your English must be fluent and prior experience in paid campaigns or digital marketing is preferred; you will join an international team dedicated to excellent service and continuous learning.

Qualifications

• Fluent English proficiency is required.
• Experience in customer service or contact centre roles.
• Experience in digital marketing and social media concepts.
• Willingness to work rotational shifts.

Responsibilities

• Assist customers with digital advertising products and services.
• Support campaign-related inquiries and troubleshoot issues.
• Guide users through social media products and advertising tools.
• Deliver professional customer support and maintain service quality.

Skills

Fluent English

Customer service

Communication

Digital marketing knowledge

Job description

Cross Border Talents in Lisbon, Portugal is seeking a proactive Customer Support Specialist to assist customers of advertising technology products. You will handle inquiries, troubleshoot, and guide users through social media advertising tools. This is an on-site role with rotating shifts.

Your English must be fluent and prior experience in paid campaigns or digital marketing is preferred; you will join an international team dedicated to excellent service and continuous learning.