Lisbon Digital Ads Support Specialist (Italian/English)

Cross Border Talents; Lisboa; Sur place; EUR 18 000 - 30 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Shared accommodation for up to 12 mo.

Welcome bonus

Daily meal allowance

Attendance-based bonus

International career development

Résumé du poste

Cross Border Talents in Lisbon, Portugal is seeking a customer support specialist to help clients using digital advertising tools. You will troubleshoot campaign questions, explain platform features, and deliver a professional, customer-focused experience.

Fluency in Italian and English is required, with experience in paid campaign management and a marketing degree. On-site role with rotational shifts from 07:00 to 19:00, with two days off.

Qualifications

• Must have a degree in Marketing or a related discipline.
• Fluent Italian and English.
• Experience in paid campaign management and digital marketing.
• Previous experience in customer service or a contact centre supporting an advertising technology company.
• Good knowledge of social media platforms and digital advertising fundamentals.
• Strong communication skills and the ability to work independently and collaboratively.

Responsabilités

• Support customers with digital advertising tools and services.
• Help troubleshoot campaign-related questions and issues.
• Explain platform features and provide practical guidance.
• Ensure a professional and customer-focused support experience.

Connaissances

Fluent Italian

Fluent English

Digital marketing experience

Campaign management

Communication skills

Independent and collaborative work

Formation

Degree in Marketing or related discipline

Outils

Advertising platforms knowledge

Social media platforms knowledge

Description du poste

Cross Border Talents in Lisbon, Portugal is seeking a customer support specialist to help clients using digital advertising tools. You will troubleshoot campaign questions, explain platform features, and deliver a professional, customer-focused experience.

Fluency in Italian and English is required, with experience in paid campaign management and a marketing degree. On-site role with rotational shifts from 07:00 to 19:00, with two days off.