English-Speaking Digital Ads Support Specialist

Cross Border Talents; Lisboa; Presencial; EUR 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Welcome bonus

Daily food allowance

Attendance-based bonus

Professional development in an intl.环境

Descripción de la vacante

Cross Border Talents in Lisbon, Portugal is seeking an English-speaking professional with paid campaign management experience to join our dynamic advertising team on-site with rotational shifts from 07:00 to 19:00, with potential future 24/7 coverage.

You will handle customer inquiries about digital advertising services, guide clients on social media tools, resolve campaign issues, and ensure a positive experience through proactive communication.

Formación

• Fluent English communication required.
• Experience managing paid advertising campaigns.
• Background in digital marketing.
• Experience in a contact centre or customer service within ad tech.
• Understanding of social media platforms and ads fundamentals.
• Flexible to work rotational shifts.

Responsabilidades

• Handle customer inquiries related to digital advertising services.
• Provide guidance on social media products and advertising tools.
• Help resolve campaign-related issues.
• Ensure a positive customer experience through effective communication.

Conocimientos

Fluent English

Paid advertising management

Digital marketing background

Customer service experience

Social media platforms knowledge

Proactive customer-oriented

Descripción del empleo

Cross Border Talents in Lisbon, Portugal is seeking an English-speaking professional with paid campaign management experience to join our dynamic advertising team on-site with rotational shifts from 07:00 to 19:00, with potential future 24/7 coverage.

You will handle customer inquiries about digital advertising services, guide clients on social media tools, resolve campaign issues, and ensure a positive experience through proactive communication.