Digital Ads Support Specialist — English Pro (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Training provided

Private health insurance

Meal allowance

Permanent contract

Job summary

Cross Border Talents is hiring an entry-level Customer Support Assistant to help businesses navigate digital advertising tools. This on-site role in Lisbon requires strong English (C1) and excellent communication, with a customer-focused mindset.

You will respond to inquiries via phone, chat and email, assist with advertising products, and learn quickly in a supportive training environment offering a path to a permanent contract.

Qualifications

• English at C1 level.
• Excellent communication skills.
• Customer-focused attitude with empathy and willingness to learn.

Responsibilities

• Assist small and medium-sized businesses with digital advertising products and tools
• Respond to customer enquiries via phone, chat, and email

Skills

English at C1 level

Excellent communication

Customer-focused attitude

Job description

Cross Border Talents is hiring an entry-level Customer Support Assistant to help businesses navigate digital advertising tools. This on-site role in Lisbon requires strong English (C1) and excellent communication, with a customer-focused mindset.

You will respond to inquiries via phone, chat and email, assist with advertising products, and learn quickly in a supportive training environment offering a path to a permanent contract.