English-Speaking Digital Ads Support Specialist

CB Talents; Seixal; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Health insurance from day one

22 days annual leave

12-month contract, renewable

Meal allowance

Job summary

CB Talents in Lisbon, Portugal seeks an English-speaking customer support specialist for an international team supporting a leading social media and digital advertising platform. You will help businesses solve advertising-related issues, understand digital tools, and gain value from campaigns.

This full-time role offers 40 hours per week, rotating shifts, and a structured training program. You’ll gain experience across customer experience, technology, digital advertising, and B2B support with a

Qualifications

• Experience in customer service or technical support is required.
• Strong communication and multitasking skills are essential.
• Interest in technology, social media, or digital advertising is a plus.

Responsibilities

• Provide support via live chat, email, and phone.
• Troubleshoot advertising and product-related issues for businesses.
• Guide customers through digital advertising tools and features.
• Provide pre- and post-sales support and help resolve recurring problems.

Skills

English fluency

Customer service

Technical support

Communication

Problem solving

Learning new tools

Tools

Live chat tools

Email support tools

Phone support

Job description

CB Talents in Lisbon, Portugal seeks an English-speaking customer support specialist for an international team supporting a leading social media and digital advertising platform. You will help businesses solve advertising-related issues, understand digital tools, and gain value from campaigns.

This full-time role offers 40 hours per week, rotating shifts, and a structured training program. You’ll gain experience across customer experience, technology, digital advertising, and B2B support with a