English-Speaking Ad Tech Support Specialist

Cross Border Talents; Lisboa; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Attendance bonus

International digital advertising env.

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a customer support professional fluent in English to assist clients with digital advertising products and services. The role requires supporting campaign inquiries and guiding users through social media advertising tools.

On-site shifts start early and rotate, with potential future 24/7 rotations. You will engage with an international team, ensure high-quality service, and contribute to a dynamic advertising tech environment.

Qualifications

• Fluent English required.
• Experience with paid campaigns in digital marketing.
• Experience in digital marketing roles.
• Experience in a contact centre or customer service within advertising tech.

Responsibilities

• Assist customers with digital advertising products and services.
• Support campaign-related inquiries and troubleshoot issues.
• Guide users through social media products and advertising tools.
• Deliver professional customer support and maintain service quality.

Skills

Fluent English

Paid campaign management

Digital marketing

Contact centre experience

Social media advertising concepts

Strong communication

Rotational shifts availability

Job description

Cross Border Talents in Lisbon, Portugal, is seeking a customer support professional fluent in English to assist clients with digital advertising products and services. The role requires supporting campaign inquiries and guiding users through social media advertising tools.

On-site shifts start early and rotate, with potential future 24/7 rotations. You will engage with an international team, ensure high-quality service, and contribute to a dynamic advertising tech environment.