English-Speaking Ad Tech Support Pro — Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Meal allowance

Welcome bonus

Career growth in ad-tech

Lisbon living

Resumo da oferta

Cross Border Talents in Lisbon seeks an English-speaking B2B support specialist for on-site advertising technology client. You will assist advertisers, resolve issues, and optimize campaigns from start to finish.

The role requires hands-on paid campaign management, a Marketing degree, and strong digital marketing knowledge. Expect a competitive salary, daily meal allowance, and a welcome bonus in a vibrant Lisbon setting.

Qualificações

• Fluent English, written and spoken.
• Hands-on experience in paid campaign management (mandatory).
• A degree in Marketing or a related field.
• Experience in digital marketing or contact centre for an ad tech company is a strong plus.
• Confident use of social media platforms and a customer-first mindset.

Responsabilidades

• Troubleshoot advertising products end to end and support advertisers by email and chat.
• Own each case through to resolution, coordinating with Product Operations and Engineering.
• Drive customer satisfaction and service quality at every stage of the case.
• Meet service levels and help deliver fast, high-quality resolutions.
• Work with technical specialists to educate advertisers on product features and common issues.

Conhecimentos

Fluent English

Paid campaign management

Social media proficiency

Formação académica

Marketing degree

Descrição da oferta de emprego

Cross Border Talents in Lisbon seeks an English-speaking B2B support specialist for on-site advertising technology client. You will assist advertisers, resolve issues, and optimize campaigns from start to finish.

The role requires hands-on paid campaign management, a Marketing degree, and strong digital marketing knowledge. Expect a competitive salary, daily meal allowance, and a welcome bonus in a vibrant Lisbon setting.