Paid Ads Support Specialist

Cross Border Talents; Lisboa; Híbrido; EUR 26 000 - 34 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Customer Service Agent to support advertising products in a B2B environment. You will assist advertisers with product questions and troubleshoot to ensure high-quality experiences.

The role involves email and chat support, collaboration with Product Operations and Engineering, educating advertisers on features, and identifying improvements to service processes.

Qualificações

• Degree in Marketing or related field.

Responsabilidades

• Handle customer support and product troubleshooting via email and chat.

Conhecimentos

Fluent English

Paid advertising

Digital marketing

Customer service

Communication skills

Formação académica

Marketing degree

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Customer Service Agent to support advertising products in a B2B environment. You will assist advertisers with product questions and troubleshoot to ensure high-quality experiences.

The role involves email and chat support, collaboration with Product Operations and Engineering, educating advertisers on features, and identifying improvements to service processes.