German Customer Advisor - Porto, Portugal

Sitel Corp.; Porto; Presencial; EUR 10 267 - 15 914; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Company-wide initiatives

Job stability

Excellent work culture

Resumo da oferta

Sitel Corp. is seeking a German Customer Advisor in Porto, Portugal. Join us to provide excellent customer service and support in a multicultural environment.

Successful candidates will be proficient in German and have strong English communication skills. Benefits include a competitive salary ranging from €920 to €1,426, relocation package, and paid professional training.

Qualificações

• Must hold EU citizenship or valid work permit for Portugal.
• Must be a local candidate or willing to relocate to Porto.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships, answering customers' questions courteously and professionally.
• Meet and exceed customer service quality goals.
• Create amazing customer experiences.

Conhecimentos

Native or proficient German (C2)

Strong English skills (C1)

Communication skills

Analytical and problem-solving skills

Attention to detail

Formação académica

EU citizenship or valid work permit for Portugal

Descrição da oferta de emprego

German Customer Advisor - Porto, Portugal

Porto, Portugal, PT

Job Description

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you German native or fluent with strong English communication skills?

Looking to make your career abroad in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our German Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of German(C2)
• Advanced level of English(at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Porto)

Benefits

• Relocation package
• Competitive wages ranging from 920€ to 1,426€
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life‑long skills and experience
• Excellent work culture

Go further with Foundever

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Apply today!