Retail Support Advisor (Spanish-Speaking) | Lisbon, Portugal

Cross Border Talents; Lisboa; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Performance bonus

Weekends free

International team

Career growth

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Retail Support Advisor to assist Spanish-speaking customers and ensure a smooth, positive experience. The role is on-site, full-time, Monday to Friday, 08:00-17:00, with weekends free.

Ideal candidates are fluent in Spanish, possess strong communication and people skills, and maintain a patient, positive, solution-focused mindset to deliver consistent service quality.

Qualifications

• Fluent or native-level Spanish.
• Good communication and people skills.
• A patient, positive, solution-focused mindset.

Responsibilities

• Assist retail customers in Spanish and respond to inquiries.
• Solve problems with a professional, friendly approach.
• Follow internal processes to keep service quality consistent.

Skills

Spanish language

Communication skills

Customer service mindset

Job description

Retail Support Advisor (Spanish-Speaking) | Lisbon, Portugal

Lisbon, Portugal | On-site, Full-Time | Mon-Fri, 08:00-17:00

The Opportunity

Are you a native or fluent Spanish speaker based in Lisbon? We are looking for a retail support advisor to help Spanish-speaking customers and give them a smooth, positive experience.

Your Day-to-Day

• Assist retail customers in Spanish and respond to their inquiries
• Solve problems with a professional, friendly approach
• Follow internal processes to keep service quality consistent

Your Profile

• Fluent or native-level Spanish
• Good communication and people skills
• A patient, positive, solution-focused mindset
• Already living in Lisbon, Portugal
• Able to work on-site, Monday to Friday

Why Join

• Performance-based bonus
• Regular weekday hours with weekends free
• A multicultural, international team
• A solid start or next step in customer support

Please Note

This role is open only to candidates already living in Lisbon. Relocation support is not offered.