Customer Support Specialist – Spanish (Lisbon)

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Multiple schedule options

Monthly incentives

Modern office in Lisbon

Training and support

Immediate start

Job summary

Savior Artigos Texteis Lda in Lisbon is seeking a fluent Spanish-speaking Customer Support Specialist. The role offers multiple schedule options, including full-time and part-time, with an immediate start.

You will assist customers by phone, email and chat, solving issues and ensuring a positive experience. Ideal candidates are native or fluent in Spanish, with good English or Portuguese as a plus, and strong communication and problem-solving skills.

Qualifications

• Native or fluent Spanish (spoken & written) is mandatory.
• Good working level of English or Portuguese is a plus.
• Strong communication, customer service and problem-solving skills.
• Patient, positive and customer-focused attitude.
• Able to work on-site at our Lisbon office.

Responsibilities

• Assist Spanish-speaking customers by phone, email and chat.
• Answer questions, resolve issues and provide clear, friendly solutions.
• Log interactions accurately and follow up when needed.
• Work with the team to share feedback and improve service quality.

Skills

Spanish

English/Portugues

Communication

Customer service

Problem-solving

Patient attitude

Job description

Location: Lisbon, Portugal

Employment Type: Full-time / Part-time

Work Arrangement: On-site

Department / Function: Customer Support

Start Date: Immediate

Languages: Spanish (native or C1/C2), English or Portuguese (a plus)

Job Description

Spanish-Speaking Customer Support Specialist in Lisbon: Full-Time & Part-Time Options | Immediate Start

Are you a fluent Spanish speaker looking for a stable job in Lisbon with a great work-life balance? Join our growing team as a Customer Support Specialist! We offer multiple schedule options, both full-time and part-time, so you can choose the one that fits your lifestyle best.

What You'll Do

• Assist Spanish-speaking customers by phone, email and chat
• Answer questions, resolve issues and provide clear, friendly solutions
• Make sure every customer has a positive experience
• Log interactions accurately and follow up when needed
• Work with the team to share feedback and improve service quality

What We Are Looking For

• Native or fluent Spanish (spoken and written). This is mandatory
• Good working level of English or Portuguese is a plus
• Strong communication, customer service and problem-solving skills
• Patient, positive and customer-focused attitude
• Able to work on-site at our Lisbon office

Your Advantages

• Multiple schedule options: full-time and part-time positions available to suit your availability
• Great work-life balance: schedules designed to fit your life
• Competitive pay plus monthly performance incentives
• Modern office in Lisbon, easily accessible by public transport
• Stable position in a growing company
• Training and support from day one
• International, friendly team environment
• Immediate start
• Life in Lisbon: sunshine, ocean, culture and a large international community