Customer Support Specialist – Spanish (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Multiple schedule options

Great work-life balance

Competitive pay plus incentives

Modern Lisbon office

Job summary

Cross Border Talents is seeking a Spanish-speaking Customer Support Specialist in Lisbon for both full-time and part-time roles. The successful candidate will handle inquiries by phone, email and chat, ensuring friendly, effective resolutions and accurate logging of interactions.

On-site in Lisbon, immediate start and a supportive team environment are offered. We value native Spanish, strong communication, and problem-solving skills, with English or Portuguese as a plus.

Qualifications

• Native or fluent Spanish required.
• English or Portuguese a plus.

Responsibilities

• Assist Spanish-speaking customers by phone, email and chat.
• Answer questions, resolve issues and provide clear, friendly solutions.
• Log interactions accurately and follow up when needed.
• Work with the team to share feedback and improve service quality.

Skills

Spanish native

English or Portuguese

Customer service

Problem solving

Job description

Location: Lisbon, Portugal

Employment Type: Full-time / Part-time

Work Arrangement: On-site

Department / Function: Customer Support

Start Date: Immediate

Languages: Spanish (native or C1/C2), English or Portuguese (a plus)

Job Description

Spanish-Speaking Customer Support Specialist in Lisbon: Full-Time & Part-Time Options | Immediate Start

Are you a fluent Spanish speaker looking for a stable job in Lisbon with a great work-life balance? Join our growing team as a Customer Support Specialist! We offer multiple schedule options, both full-time and part-time, so you can choose the one that fits your lifestyle best.

What You’ll Do

• Assist Spanish-speaking customers by phone, email and chat
• Answer questions, resolve issues and provide clear, friendly solutions
• Make sure every customer has a positive experience
• Log interactions accurately and follow up when needed
• Work with the team to share feedback and improve service quality

What We Are Looking For

• Native or fluent Spanish (spoken and written). This is mandatory
• Good working level of English or Portuguese is a plus
• Strong communication, customer service and problem-solving skills
• Patient, positive and customer-focused attitude
• Able to work on-site at our Lisbon office

Your Advantages

• Multiple schedule options: full-time and part-time positions available to suit your availability
• Great work-life balance: schedules designed to fit your life
• Competitive pay plus monthly performance incentives
• Modern office in Lisbon, easily accessible by public transport
• Stable position in a growing company
• Training and support from day one
• International, friendly team environment
• Immediate start
• Life in Lisbon: sunshine, ocean, culture and a large international community