Spanish-Speaking Customer Support Advisor – Part-Time (20 Hours per Week)

Cross Border Talents; Lisboa; On-site; EUR 4,900 - 5,700; Part time

Benefits offered by this job

Meal allowance

Job summary

Cross Border Talents in Lisbon, Portugal is hiring a Spanish-speaking Customer Support Advisor for a part-time role. You will handle enquiries in Spanish, provide helpful information, and ensure a professional and efficient customer experience.

Working hours are Monday to Friday, 09:00–13:00, with a monthly salary of €475 and a €7 meal allowance per working day. Local candidates only, relocation not provided.

Qualifications

• Fluency in Spanish (C2) written and spoken.
• Good communication and interpersonal skills.
• Customer-oriented attitude and willingness to assist others.
• Ability to work independently and with a team.
• Good organisational skills and attention to detail.
• Experience in customer service is an advantage but not required.

Responsibilities

• Respond to Spanish customer enquiries via designated channels.
• Provide accurate information and assist with questions.
• Deliver friendly, professional service and ensure satisfaction.
• Identify customer needs and offer appropriate solutions.
• Follow procedures and maintain service quality standards.
• Update records and document information accurately.

Skills

Spanish (C2)

Communication

Customer focus

Independent working

Job description

Location: Lisbon, Portugal
Work Schedule: Monday to Friday, 09:00–13:00
Employment Type: Part-Time (20 hours per week)
Salary: €475 per month
Additional Benefit: €7 meal allowance per working day
Relocation Support: Not provided – local candidates only

About the Role

We are looking for Spanish-speaking Customer Support Advisors to join our team in Lisbon, Portugal. This is a great opportunity for individuals who enjoy assisting customers, communicating effectively, and providing a positive customer experience.

The successful candidates will handle customer enquiries in Spanish, provide helpful information, and ensure that customers receive professional and efficient support.

Key Responsibilities

• Respond to customer enquiries in Spanish through the designated communication channels.
• Provide accurate information and assist customers with their questions and concerns.
• Deliver friendly, professional, and customer-focused service.
• Identify customer needs and provide appropriate solutions.
• Follow company procedures and maintain service quality standards.
• Update customer records and ensure information is accurately documented.

Requirements

• Fluency in Spanish C2, both written and spoken.
• Good communication and interpersonal skills.
• A customer-oriented attitude and willingness to assist others.
• Ability to work independently and collaboratively within a team.
• Good organisational skills and attention to detail.
• Previous customer service experience is an advantage but not essential.

Working Conditions and Benefits

• Part-time position of 20 hours per week.
• Monday to Friday, 09:00–13:00.
• Monthly salary of €475.
• Meal allowance of €7 per working day.
• No relocation assistance or accommodation provided.
• Only candidates already based locally in Lisbon, Portugal may apply.