Spanish-Speaking Customer Support Specialist — Lisbon (Onsite)

Cross Border Talents; Lisboa; Presencial; EUR 10 155 - 12 164; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Resumo da oferta

A growing customer service company in Lisbon is seeking a Customer Support Specialist fluent in Spanish. The role involves delivering outstanding support, assisting with customer inquiries, and helping improve processes. Candidates should have a positive attitude and a passion for helping customers. Attractive salary, performance bonus, and benefits offered.

Qualificações

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card required.
• Eagerness to learn and grow in the role.

Responsabilidades

• Deliver outstanding support across phone, chat, email, and social media.
• Assist customers with account setup, verification, and technical issues.
• Act as a trusted advisor ensuring positive interactions.

Conhecimentos

Fluent in Spanish

Communication skills

Leadership skills

Analytical skills

Descrição da oferta de emprego

Spanish Customer Experience Specialist in Lisbon (1000 Euros Welcome Bonus)

Job Openings Spanish Customer Experience Specialist in Lisbon (1000 Euros Welcome Bonus)

About the job Spanish Customer Experience Specialist in Lisbon (1000 Euros Welcome Bonus)

Elevate Your Career with Us!

We’re looking for a motivated and customer-oriented Customer Support Specialist to become part of our dynamic team. If you thrive in a fast-moving environment, adapt easily to change, and love helping people, this role is made for you!

Role Overview:

We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you thrive in fast-paced environments, adapt easily to change, and love helping people, this is your chance to shine!

Key Responsibilities:

• Deliver outstanding support across phone, chat, email, and social media
• Assist customers with account setup, verification, logins, financial transactions, and technical issues
• Act as a trusted advisor, ensuring every interaction is positive and professional
• Respond to customer inquiries promptly and with care
• Build strong customer relationships through clear and effective communication
• Maintain service quality while following internal policies
• Share ideas to improve processes and enhance the customer experience

Requirements:

• Fluent in Spanish (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!