Customer Support Specialist – Spanish

Cross Border Talents; Lisboa; Vor Ort; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Multiple schedule options

Great work-life balance

Competitive pay with monthly expenses

Modern Lisbon office

Training and support from day one

International friendly team

Immediate start

Lisbon lifestyle

Zusammenfassung

Cross Border Talents is hiring a Spanish-speaking Customer Support Specialist in Lisbon for full-time or part-time on-site work. Immediate start available. You will assist customers by phone, email and chat, resolve issues, and ensure a positive experience while aligning with the team to improve service quality.

Fluent Spanish is required; English or Portuguese proficiency is a plus. The role offers multiple schedules and a modern Lisbon office accessible by public transport, with monthly

Qualifikationen

• Native or fluent Spanish mandatory.
• English or Portuguese proficiency considered a plus.

Aufgaben

• Assist Spanish-speaking customers by phone, email and chat.
• Answer questions, resolve issues and provide clear, friendly solutions.
• Make sure every customer has a positive experience.
• Log interactions accurately and follow up when needed.
• Work with the team to share feedback and improve service quality.

Kenntnisse

Spanish language

English proficiency

Jobbeschreibung

Location: Lisbon, Portugal

Employment Type: Full-time / Part-time

Work Arrangement: On-site

Department / Function: Customer Support

Start Date: Immediate

Languages: Spanish (native or C1/C2), English or Portuguese (a plus)

Job Description

Spanish-Speaking Customer Support Specialist in Lisbon: Full-Time & Part-Time Options | Immediate Start

Are you a fluent Spanish speaker looking for a stable job in Lisbon with a great work-life balance? Join our growing team as a Customer Support Specialist! We offer multiple schedule options, both full-time and part-time, so you can choose the one that fits your lifestyle best.

What You’ll Do

• Assist Spanish-speaking customers by phone, email and chat
• Answer questions, resolve issues and provide clear, friendly solutions
• Make sure every customer has a positive experience
• Log interactions accurately and follow up when needed
• Work with the team to share feedback and improve service quality

What We Are Looking For

• Native or fluent Spanish (spoken and written). This is mandatory
• Good working level of English or Portuguese is a plus
• Strong communication, customer service and problem-solving skills
• Patient, positive and customer-focused attitude
• Able to work on-site at our Lisbon office

Your Advantages

• Multiple schedule options: full-time and part-time positions available to suit your availability
• Great work-life balance: schedules designed to fit your life
• Competitive pay plus monthly performance incentives
• Modern office in Lisbon, easily accessible by public transport
• Stable position in a growing company
• Training and support from day one
• International, friendly team environment
• Immediate start
• Life in Lisbon: sunshine, ocean, culture and a large international community