Customer Support Specialist – Spanish

CB Talents; Lisboa; On-site; EUR 5,300 - 12,000; Full time

Benefits offered by this job

Fixed Mon-Fri schedule

On-site Lisbon office

Base salary + bonuses

Job summary

CB Talents in Lisbon is seeking a Customer Support Specialist fluent in Spanish to join a fast-growing team. The role offers a choice between full-time and flexible part-time schedules, all on-site in Lisbon, with weekend-free work and a likelihood of steady monthly earnings.

The position emphasizes clear communication, strong customer service, and problem-solving abilities. Multiple schedule options exist, with competitive base pay and performance incentives. Immediate start possible.

Qualifications

• Native or fluent level of Spanish (written and spoken)
• Good working level of English or Portuguese is a plus
• On-site position in Lisbon office; strong communication and problem-solving skills

Responsibilities

• Assist customers in Spanish via on-site channels in Lisbon
• Resolve inquiries and issues with a focus on first-contact resolution
• Maintain customer satisfaction through proactive support and teamwork

Skills

Spanish language

Customer service

Communication

Problem solving

Job description

Location: Lisbon, Portugal (Av. José Malhoa)

Language: Spanish (Native or C1/C2 Fluent)

Work Model: On-Site

Schedule: Monday to Friday (No Weekends & No Night Shifts!)

About the Role

Are you a fluent Spanish speaker looking for a stable job in Lisbon with a great work-life balance? Join our expanding team as a Customer Support Specialist! Whether you are looking for full-time work or a flexible part-time schedule that fits your lifestyle, we have the right option for you!

Choose the Option That Fits Your Life Best!

Option 1: Full-Time (40 Hours/Week)

• Schedule: Monday – Friday | 8:00 AM – 5:00 PM
• Compensation: €950 Base Salary + €150 Performance Bonus (€1,100 total potential earnings)

Option 2: Part-Time (30 Hours/Week)

• Schedule: Monday – Friday | 9:00 AM – 4:00 PM (Includes a 1-hour lunch break)
• Compensation: €712.50 – €760 Base Salary + Performance Incentives

Option 3: Part-Time (20 Hours/Week)

• Schedule: Monday – Friday | 9:00 AM – 1:00 PM
• Compensation: €475 Base Salary + Performance Incentives

Why You'll Love Working Here

• Every Weekend Free: Fixed Monday-to-Friday schedules so you can enjoy your weekends off.
• Great Office Location: Work in a modern office at Av. José Malhoa, Lisbon (easily accessible by public transport).
• Guaranteed Base + Bonuses: Competitive base salary paired with extra monthly incentive pay.
• Immediate Start

What We Are Looking For

• Native or fluent level of Spanish (spoken and written).
• Good working level of English or Portuguese is a plus.
• Strong communication, customer service, and problem-solving skills.
• Ability to work on-site at our Lisbon office.