Customer Support Agent – English & Dutch - Lisbon

AVEC Human Resources Services; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Performance bonus

Language bonus

Hybrid work model after 3 months

Job summary

AVEC Human Resources Services in Lisbon is seeking Dutch-speaking Customer Support Agents to join an international project. You will be the first point of contact for customers, providing support in English and Dutch and ensuring a high-quality service experience.

You will assist customers through phone, email, and chat, handling inquiries with clear, efficient solutions as part of an international team in a fast-paced environment.

Qualifications

• Fluency in English
• Fluency in Dutch

Responsibilities

• Assist customers via phone, email, and chat
• Provide clear, efficient solutions to inquiries
• Be part of an international team in a fast-paced environment

Skills

English fluency

Dutch fluency

Job description

Customer Support Agent – English & Dutch

Lisbon, Portugal

Work Model: On-site

Salary: 1,400.00 € gross/month

Relocation: Not included – candidates must already be based in Lisbon

Overview

Avec is looking for Dutch-speaking Customer Support Agents to join an international project in Lisbon. You will be the first point of contact for customers, providing support in English and Dutch and ensuring a high-quality service experience.

Key Information

Work Model: On-site

Schedule: 08:00 – 18:00

Working Hours: 08:00 – 18:00

Gross Salary: 1,400.00 € gross/month

Relocation: Not included – only local candidates in Lisbon can be considered

About the Location

Lisbon is a vibrant capital known for its rich history, coastal scenery, and multicultural environment. The city offers a pleasant climate and a dynamic lifestyle, attracting professionals from all over the world.

About the Position

In this role, you will assist customers through phone, email, and chat, helping them with inquiries and providing clear, efficient solutions. You will be part of an international team and work within a fast-paced environment.

Requirements

• Fluency in English
• Fluency in Dutch

Additional Information

• Performance bonus: 100.00 €
• Language bonus: 150.00 €
• Hybrid work model available after the first 3 months, depending on performance.

For more information you can email:[e-mail]