Customer Support Agent – English & Dutch - Lisbon

Avec

Lisboa

On-site

EUR 14,000 - 17,000

Full time

14 days+

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Benefits offered by this job

Performance bonus
Language bonus
Hybrid work after 3 months

Job summary

Avec in Lisbon is seeking a Customer Support Agent fluent in English and Dutch to join an international project. You will be the first point of contact, handling inquiries via phone, email, and chat and delivering clear, efficient solutions to customers.

This on-site role offers a monthly gross salary of 1,400 €, with performance and language bonuses. After a 3-month period, hybrid work may be possible depending on performance.

Qualifications

  • Fluent in English
  • Fluent in Dutch

Responsibilities

  • Assist customers via phone, email, and chat to resolve inquiries promptly.
  • Collaborate in an international team in a fast-paced environment.

Skills

Fluent English
Fluent Dutch

Job description

Customer Support Agent - English & Dutch

Lisbon, Portugal

Work Model: On-site

Salary: 1,400.00 € gross/month

Relocation: Not included - candidates must already be based in Lisbon

Overview

Avec is looking for Dutch-speaking Customer Support Agents to join an international project in Lisbon. You will be the first point of contact for customers, providing support in English and Dutch and ensuring a high-quality service experience.

Key Information
  • Work Model: On-site
  • Schedule: 08:00 - 18:00
  • Working Hours: 08:00 - 18:00
  • Gross Salary: 1,400.00 € gross/month
  • Relocation: Not included - only local candidates in Lisbon can be considered
About the Location

Lisbon is a vibrant capital known for its rich history, coastal scenery, and multicultural environment. The city offers a pleasant climate and a dynamic lifestyle, attracting professionals from all over the world.

About the Position

In this role, you will assist customers through phone, email, and chat, helping them with inquiries and providing clear, efficient solutions. You will be part of an international team and work within a fast-paced environment.

Requirements
  • Fluency in English
  • Fluency in Dutch
Additional Information
  • Performance bonus: 100.00 €
  • Language bonus: 150.00 €
  • Hybrid work model available after the first 3 months, depending on performance.
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