Customer Support Agent – English & Dutch

AVEC

Lisboa

On-site

EUR 14,000 - 17,000

Full time

14 days+

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Benefits offered by this job

Performance bonus

Language bonus

Job summary

AVEC is hiring a Customer Support Agent in Lisbon, Portugal, handling inquiries in English and Dutch. This on-site role runs from 08:00 to 18:00 within an international team, delivering high-quality customer service in a fast-paced environment.

The position offers a gross monthly salary of 1,400.00 €, plus a performance bonus of 100.00 € and a language bonus of 150.00 €, with the possibility of hybrid work after the initial period based on performance.

Qualifications

Fluency in English.
Fluency in Dutch.
Must already be living in Lisbon, Portugal (relocation not provided).

Responsibilities

Assist customers through phone, email, and chat.
Be part of an international team delivering fast, clear solutions.
Work in a fast-paced environment to ensure high-quality service.

Skills

English fluency

Dutch fluency

Job description

Customer Support Agent - English & DutchLisbon, Portugal

Work Model: On-site

Salary: 1,400.00 € gross/month

Relocation: Not included - candidates must already be based in Lisbon

We arelooking for Dutch-speaking Customer Support Agents to join an international project in Lisbon. You will be the first point of contact for customers, providing support in English and Dutch and ensuring a high-quality service experience.

Key Information

Work Model: On-site
Schedule: 08:00 - 18:00
Working Hours: 08:00 - 18:00
Gross Salary: 1,400.00 € gross/month
Relocation: Not included - only local candidates in Lisbon can be considered

About the Location

Lisbon is a vibrant capital known for its rich history, coastal scenery, and multicultural environment. The city offers a pleasant climate and a dynamic lifestyle, attracting professionals from all over the world.

About the Position

In this role, you will assist customers through phone, email, and chat, helping them with inquiries and providing clear, efficient solutions. You will be part of an international team and work within a fast-paced environment.

Requirements