Customer Success Champion

Siemens Energy; Viseu; Presencial; EUR 45 000 - 75 000; Tempo integral

Resumo da oferta

Siemens Energy is establishing a dedicated Customer Success Champion in Portugal to address TPRM coordination and risk mitigation. The role focuses on stakeholder alignment, strategic coordination of supplier assessments, and executive reporting to safeguard our supply chain.

Based in Amadora, PT, the senior professional will handle increased requests, drive timely risk decisions, and partner with cybersecurity teams to ensure alignment with broader objectives.

Qualificações

• Experience in customer success or risk coordination.
• Strong stakeholder management and reporting skills.
• Experience with third-party risk management is a plus.

Responsabilidades

• Coordinate TPRM assessments and resolve delays.
• Engage stakeholders and align with cybersecurity goals.
• Provide executive reports on supplier risk status.

Descrição da oferta de emprego

Siemens Energy and Siemens Gamesa are becoming Omterra.\ "We energize society\" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

To address a significant operational gap in coordinating critical Third-Party Cyber Risk Management (TPRM) assessments and proactively resolve escalating delays, Siemens Energy is establishing a dedicated Customer Success Champion within the Cybersecurity Operational Excellence team in Portugal. This senior professional role is designed to handle an increased volume of incoming requests and provide the specialized coordination needed to safeguard our supply chain. To achieve these business aims, the role focuses on three core areas: stakeholder relationship management, strategic coordination of supplier assessments, and executive reporting. These pillars ensure that high-priority assessments are expedited and aligned with broader cybersecurity objectives. Given the focus on stakeholder alignment and technical risk coordination, the ideal candidate will possess deep experience in customer success or

Customer Success Champion Amadora, Portuguese Republic, PT