Customer Representative (German-speaking) - Hospitality Group

Concentrix; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary with bonuses

Referral bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix is seeking a Customer Representative fluent in German and English for its Lisbon office. The role involves managing supplier invoices and ensuring smooth communication between suppliers and clients. Ideal candidates should possess strong analytical skills, be proficient in Excel, and demonstrate autonomy in handling cases. The position offers a competitive salary with additional bonuses, full training, and clear paths for career advancement in a dynamic environment. Join a recognized leader in technology and services!

Qualificações

• Fluent in German (C1) and English (B2).
• Strong analytical and problem-solving skills.
• Proficient in Excel with good communication skills.

Responsabilidades

• Manage supplier invoices in the internal system.
• Answer suppliers through calls and emails.
• Evaluate the need for escalation.

Conhecimentos

Fluent German (C1)

Fluent English (B2)

Analytical skills

Communication skills

Proficient in Excel

Descrição da oferta de emprego

Job Title

Customer Representative (German-speaking) - Hospitality Group

Job Description

Experience the power of a game‑changing career! Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well‑known brands – the ones you use every day – improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as World’s Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year. If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On‑Site) you will make use of your skills, supporting our client’s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

Career growth and personal development

We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

• Manage supplier invoices in the internal system
• Enlighten suppliers concerning invoice doubts.
• Answer suppliers through outgoing and incoming calls and emails
• Evaluate the need for escalation
• Put suppliers in contact with the client in case of necessity

Your Qualifications

• Are fluent, verbal and written in German (C1)
• Are fluent, verbal and written in English (B2)
• Have strong analytical and problem‑solving skills.
• Have proficiency in Excel and good communication skills
• Are autonomous and able to ensure end‑to‑end delivery of cases.
• Are responsible, flexible, dynamic, and resilient.

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring‑a‑friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs

Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal‑opportunity employer

We’re proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.