Customer Representative (French-speaking) - Hospitality Group

Concentrix; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary (base and additional bonuses)

Central location in Lisbon, Portugal

Bring-a-friend (referral) bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix is seeking a Customer Representative (French-speaking) in Lisbon, Portugal. Responsibilities include managing supplier invoices, answering calls and emails, and evaluating needs for escalation. Ideal candidates should be fluent in French and English while exhibiting strong analytical, problem-solving, and communication skills. The position offers competitive salary, a central location in Lisbon, and career development programs as benefits.

Qualificações

• Fluent in French (C1) and English (B2) is required.
• Strong analytical and problem-solving skills are a must.
• Proficiency in Excel is necessary for the role.

Responsabilidades

• Manage supplier invoices in the internal system.
• Answer suppliers through outgoing and incoming calls and emails.
• Evaluate the need for escalation.

Conhecimentos

Fluent verbal and written French (C1)

Fluent verbal and written English (B2)

Strong analytical and problem‑solving skills

Proficiency in Excel

Good communication skills

Autonomous

Responsible

Flexible

Dynamic

Resilient

Descrição da oferta de emprego

Customer Representative (French-speaking) – Hospitality Group (Lisbon, Portugal)

Responsibilities

• Manage supplier invoices in the internal system
• Enlighten suppliers concerning invoice doubts
• Answer suppliers through outgoing and incoming calls and emails
• Evaluate the need for escalation
• Put suppliers in contact with the client in case of necessity

Qualifications

• Fluent verbal and written French (C1)
• Fluent verbal and written English (B2)
• Strong analytical and problem‑solving skills
• Proficiency in Excel and good communication skills
• Autonomous and able to ensure end‑to‑end delivery of cases
• Responsible, flexible, dynamic, and resilient

Benefits

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring‑a‑friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs

Equal Opportunity

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.