Customer Expert - English Market (Lisbon Onsite)

Cross Border Talents; Lisboa; On-site; EUR 12,570 - 15,057; Full time

Benefits offered by this job

Private health and dental insurance

22 vacation days plus public holidays

Career growth opportunities

Meal allowance paid via prepaid card

Job summary

A customer service company in Lisbon is seeking passionate Operations Customer Experts to deliver exceptional support to small and medium-sized businesses. The role includes chat, email, and phone communication, requiring fluency in English (C1) and strong problem-solving skills. With a competitive gross salary of EUR 1,237.83 per month, this full-time position offers comprehensive training, health insurance, and opportunities for career growth.

Qualifications

• Candidates must be located in Lisbon.
• EU member state passport or valid residence card is required.

Responsibilities

• Provide top-tier customer service via chat, email, and phone.
• Support SMBs in expanding their digital presence.
• Adapt to new technologies quickly.

Skills

Fluency in English (C1 level minimum)

Excellent communication skills

Problem-solving skills

Soft skills for de-escalating situations

Ability to learn quickly

Team player

Job description

A customer service company in Lisbon is seeking passionate Operations Customer Experts to deliver exceptional support to small and medium-sized businesses. The role includes chat, email, and phone communication, requiring fluency in English (C1) and strong problem-solving skills. With a competitive gross salary of EUR 1,237.83 per month, this full-time position offers comprehensive training, health insurance, and opportunities for career growth.