Customer Expert (English) — Global Tech Brand, Lisbon

CB Talents; Lisboa; Hybrid; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Private health and dental insurance

22 days holiday

Compensation day on public holiday

Job summary

CB Talents in Lisbon is seeking Customer Experts for the English market to support small and medium-sized businesses across chat, email and phone channels. The role includes paid training in English and exposure to a global tech brand within an international team.

You will help customers maximise self-serve digital advertising, provide pre- and post-sales, product and tool support, and join a 12-month contract with a path to permanent employment after two years.

Qualifications

• Paid training in English
• Experience with a global tech brand
• International team

Responsibilities

• Support small and medium-sized businesses by chat, email and phone
• Help them get the most from self-serve digital advertising
• Provide pre- and post-sales, product and tool support

Skills

Customer support

Chat support

Email support

Phone support

English

Job description

CB Talents in Lisbon is seeking Customer Experts for the English market to support small and medium-sized businesses across chat, email and phone channels. The role includes paid training in English and exposure to a global tech brand within an international team.

You will help customers maximise self-serve digital advertising, provide pre- and post-sales, product and tool support, and join a 12-month contract with a path to permanent employment after two years.