CRM Analytics & Loyalty Specialist

Metyis AG; Porto; Hybrid; EUR 50,000 - 80,000; Full time

Job summary

Metyis AG in Porto, Portugal, is seeking a data analytics professional to join the HUGO BOSS Digital Campus collaboration. You will analyze customer behavior, drive loyalty programs insights, and develop CRM reporting landscapes to enable data-driven decisions.

The role emphasizes Databricks, PySpark, SQL, SAP analytics tools, and Excel proficiency, with cross-functional collaboration across IT, data science, and business teams.

Qualifications

• Experience with loyalty programs and customer engagement metrics.
• Strong analytical skills and CRM knowledge.
• Databricks, Python PySpark and SQL proficiency.
• SAP Lumira, Analysis for Office, Analytics Cloud experience.
• MS Excel and Office skills.

Responsibilities

• Analyze customer behavior across loyalty programs to identify trends.
• Translate data insights into actionable recommendations for markets.
• Develop CRM reports and dashboards for markets.
• Lead reporting alignment with IT for reporting needs.
• Provide market-specific data analysis to support strategy consulting.

Skills

Databricks

Python (PySpark)

SQL

CRM systems

Loyalty programs

Customer engagement

Excel

Google Analytics

Tools

SAP Lumira

Analysis for Office

Analytics Cloud

Job description

Metyis AG in Porto, Portugal, is seeking a data analytics professional to join the HUGO BOSS Digital Campus collaboration. You will analyze customer behavior, drive loyalty programs insights, and develop CRM reporting landscapes to enable data-driven decisions.

The role emphasizes Databricks, PySpark, SQL, SAP analytics tools, and Excel proficiency, with cross-functional collaboration across IT, data science, and business teams.