Credit-to-Cash Collections Specialist

Linde PLC; Porto; Hybrid; EUR 32,000 - 46,000; Full time

Job summary

Linde plc is seeking a Collections specialist to manage a portfolio of clients in Portugal. The role focuses on proactive collections, building payment discipline and assessing creditworthiness for payments and deliveries. You will work with SAP/ERP tools to support reconciliation and resolutions, while handling complex credit issues as needed.

Fluency in Portuguese is required; English is a plus. This is a full-time position based in Porto with standard hours and a strong emphasis on compliance

Qualifications

• Minimum high school education required.
• Strong daily communication with customers via phone and email.
• Excellent communication, conflict resolution, and stress management.
• Portuguese native speaker; English is a plus.
• Experience in credit to cash collections.
• Basic SAP/ERP knowledge.

Responsibilities

• Proactively handle collection cases within a portfolio of clients, ensuring adherence to company policies and procedures.
• Build relationships with customers to foster good payment behavior.
• Analyze and decide on customer creditworthiness for payments and deliveries.
• Ensure proper financial measures for collections.
• Advise on reconciliation and handling under/over payments.
• Handle complex credit management issues when required by Front Offices.

Skills

Phone & email communication

Communication skills

Conflict resolution

Stress resilience

Analytical skills

Negotiation skills

Portuguese fluency

English helpful

Excel skills

Education

High School diploma

Tools

SAP/ERP

Job description

Linde plc is seeking a Collections specialist to manage a portfolio of clients in Portugal. The role focuses on proactive collections, building payment discipline and assessing creditworthiness for payments and deliveries. You will work with SAP/ERP tools to support reconciliation and resolutions, while handling complex credit issues as needed.

Fluency in Portuguese is required; English is a plus. This is a full-time position based in Porto with standard hours and a strong emphasis on compliance